Terms and Conditions

Terms and Conditions

Introduction

Welcome to Zama Original Woodworking (“we”, “our”, “us”). These Terms and Conditions govern your use of our website www.zamao.co.za (the “Website”) and your purchase of products from our online store. By accessing or using the Website, you agree to be bound by these Terms and Conditions.

Use of the Website

  1. Eligibility: You must be at least 18 years old to use this Website and purchase products.
  2. Account: You may be required to create an account to make a purchase. You are responsible for maintaining the confidentiality of your account information.
  3. Prohibited Activities: You agree not to use the Website for any unlawful purpose or any purpose prohibited by these Terms and Conditions.

Products and Orders

  1. Product Descriptions: We strive to ensure that product descriptions are accurate. However, we do not warrant that descriptions or other content are error-free.
  2. Pricing: All prices are subject to change without notice. Prices do not include applicable taxes or shipping and handling fees.
  3. Orders: We reserve the right to refuse or cancel any order at any time. If your order is canceled, we will notify you and provide a refund.

Payment

  1. Payment Methods: We accept payfast and direct transfers.
  2. Billing Information: You agree to provide current, complete, and accurate billing information for all purchases.

Shipping and Delivery

  1. Shipping: We ship to anywhere in South Africa. Shipping costs are calculated at checkout.
  2. Delivery Time: Delivery times are estimates and are not guaranteed. Delays may occur due to factors beyond our control.
  3. Risk of Loss: Risk of loss and title for products pass to you upon delivery.

Returns and Refunds

  1. Returns: You have 7 days to return an item from the date you received it. Items must be unused and in their original packaging.
  2. Refunds: If your return is approved, we will initiate a refund to your original method of payment. Refunds may take 5-10 business days to process.
  3. Non-Returnable Items: Custom or personalized products, gift cards, and items on sale or clearance are non-returnable.

Limitation of Liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use of the Website or inability to use the Website;
  • Any unauthorized access to or use of our servers and/or any personal information stored therein;
  • Any interruption or cessation of transmission to or from the Website;
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Website by any third party.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising from or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of South Africa.

Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the Website following any changes constitutes your acceptance of the new Terms and Conditions.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at web@zamao.co.za